Mina Gorgyos

  Hire reliable, trustworthy and friendly employees. Employees can make or break your business. A successful gas station requires reliable, honest and courteous employees. As gas station owners, you sell a commodity, so small things can add up to better customer value. When your employees handle the customer touch points with grace, you create more value for the customer in a way they can appreciate. Customers like to be greeted when they enter the store, and appreciate a smile and friendly transaction they can look forward to when they return. Customers also like employees that are well dressed and groomed. When you make the customer feel valued, you set yourself apart from the competition. On the other hand, if employees are distant, unengaged, or simply rude, it makes it too easy for the customer to frequent another store. And if they tell their friends of a bad experience, you can lose more than one customer. Reliability is also important because you need confid

Gas stations are a very complex business to start due to the many regulations and taxes they encounter. Here we’ll break down the different types of permits and licenses you may need, along with sharing some resources to help get you started. Let’s get started and see which licenses to consider when starting a gas station . Federal Licensing The Environmental Protection Agency (EPA) closely regulates gas stations and has special rules about the Underground Storage Tanks (UST) used to store fuel. State Licensing Every state has strict regulations on selling fuel. Many states have specific licensing, sales tax registrations, and rules from the state Fire Marshal and state Environmental Protection Agency for gas stations. Some states like New Jersey and Oregon have laws that allow only an attendant to pump gasoline. Other states don’t have these regulations. Here are examples of a few states with their licensing and regulations: To be registered a

Like most retail sectors, gas station convenience stores are undergoing rapid market change. Fuel and convenience stores (c-stores) need to adapt to an increasingly mobile population, new technology and shifting consumer behaviors. Today’s retailers are challenged by an increasingly decentralized payments infrastructure; limitations imposed by service providers; and regulatory complexities of managing face-to-face payments across different channels and countries. Read on for 5 key trends worth knowing about the gas and convenience store industry. 1. EMV mandates & charge backs The U.S. Payments Forum released a market snapshot showing the state of EMV chip adoption in the United States in 2019. The report showed that the technology is now well-established in the U.S. with 63% of in-store payment terminals being chip-enabled, and 68% of total transactions being chip-on-chip. “While POS terminals (traditional/ fixed) show high current investment in

Looking to prepare your gas station for the busy holiday travel season? That’s a great idea, especially due to the fact that this year, falling gas prices are motivating more holiday travelers to hit the road. From celebrating Christmas to attending New Year’s parties, people have a lot on their   to-do  list  during the holiday season. Here are some useful tips for getting your gas station all set-up for the holiday season: 1.  Stock your convenience store with quality products Travelers who stop for gas to fill up their tank are very likely to buy products  from inside a convenience store. So you certainly don’t want to run out of inventory and limit your sales. Therefore, you should have a wide range of products on offer during this high demand season to maximize sales. From gag gifts to phone chargers, make sure there’s a healthy mix of Christmas specific items and essentials so customers hang around and shop more. 2.  Offer breakfast and sn

  A competition asked people to design a service station for a future when electric vehicles dominate. The result looks very different from what we have today.  The gas station as we know it is an endangered species. As electric vehicles gradually make up a larger share of cars on the road, entirely new kinds of service stations will be needed to fuel their journeys. A new design competition has come up with a vision for what those stations may look like, and it’s funded by one of the biggest gas station companies in the world. Parkland , a Canada-based gas station operator with 3,000 locations in 25 countries, is the main sponsor of an international competition to create the electric fueling station of the future . The winning entry has just been announced, and the design envisions a facility where the time it takes to recharge a battery—easily a half hour longer than a typical gas fill-up—is seen as an opportunity to rest, relax, and maybe even explore.     Next, Parkland

We don’t want to come off as blunt or dismissive, because we respect how vital Gas Stations are to our society. Furthermore, we grasp the intricate, detailed approach and level of expertise required to run such an establishment successfully. However, from the consumer perspective, all gas stations tend to blend into one another. The main reason people visit locations is primarily to do with locational convenience or pricing. Those factors make it challenging to stand out from the crowd. You need to break the barriers of these seemingly arbitrary elements. It’s the only way to make an impact with consumers, so they visit your station instead of someone else’s. And competing on price alone isn’t a diverse enough strategy, while your location can only help you so much. If you aren’t sure of what kind of techniques and strategies might help your gas station attract new customers, here are some helpful ideas to get you started: 1. Encourage Word-of-Mouth Marketing and Referra