Mina Gorgyos

  Hire reliable, trustworthy and friendly employees. Employees can make or break your business. A successful gas station requires reliable, honest and courteous employees. As gas station owners, you sell a commodity, so small things can add up to better customer value. When your employees handle the customer touch points with grace, you create more value for the customer in a way they can appreciate. Customers like to be greeted when they enter the store, and appreciate a smile and friendly transaction they can look forward to when they return. Customers also like employees that are well dressed and groomed. When you make the customer feel valued, you set yourself apart from the competition. On the other hand, if employees are distant, unengaged, or simply rude, it makes it too easy for the customer to frequent another store. And if they tell their friends of a bad experience, you can lose more than one customer. Reliability is also important because you need co...

Gas stations are a very complex business to start due to the many regulations and taxes they encounter. Here we’ll break down the different types of permits and licenses you may need, along with sharing some resources to help get you started. Let’s get started and see which licenses to consider when starting a gas station . Federal Licensing The Environmental Protection Agency (EPA) closely regulates gas stations and has special rules about the Underground Storage Tanks (UST) used to store fuel. State Licensing Every state has strict regulations on selling fuel. Many states have specific licensing, sales tax registrations, and rules from the state Fire Marshal and state Environmental Protection Agency for gas stations. Some states like New Jersey and Oregon have laws that allow only an attendant to pump gasoline. Other states don’t have these regulations. Here are examples of a few states with their licensing and regulations: To be registered a...

Like most retail sectors, gas station convenience stores are undergoing rapid market change. Fuel and convenience stores (c-stores) need to adapt to an increasingly mobile population, new technology and shifting consumer behaviors. Today’s retailers are challenged by an increasingly decentralized payments infrastructure; limitations imposed by service providers; and regulatory complexities of managing face-to-face payments across different channels and countries. Read on for 5 key trends worth knowing about the gas and convenience store industry. 1. EMV mandates & charge backs The U.S. Payments Forum released a market snapshot showing the state of EMV chip adoption in the United States in 2019. The report showed that the technology is now well-established in the U.S. with 63% of in-store payment terminals being chip-enabled, and 68% of total transactions being chip-on-chip. “While POS terminals (traditional/ fixed) show high current investment in...

A Better Way To Get Commercial Real Estate Loans for Gas Stations As of March 1, 2022, CREFCOA has temporarily suspended its gas station loan program. Through our proprietary online commercial real estate lending platform (CRELP) we are changing the way borrowers obtain commercial real estate loans for gas stations. Commercial mortgage loans are available for both acquisitions and the refinance of your gas station mortgage loan. We help unlock the full potential of your business and commercial real estate investment with commercial financing options customized around your individual needs, investment objectives and property characteristics. CREFCOA provides gas station commercial mortgages for gas station, service station, gas and c-store and other similar property types located in all 50 states and the District of Columbia. In recent years, gas station financing has become more and more difficult due to a dynamic and ever changing industry, environmental concerns, ...

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